How long does it take to receive my order? As soon as we are able to successfully process your payment, you will receive a download link for your product and a Product Key. This process is usually between 15-20 minutes and up to 4 hours. If your order is delayed long than this, please contact us.
What if I am facing issues while installation/activation? We provide you with remote support 24/7. Even on holidays! Our team will always be able to assist you on your product whether its Day 1 or Day 39.
How long does a genuine software license last? The license for any product purchased from is a lifetime (perpetual) license. You may be required to purchase a new license with a new version of the product. In some cases, you might be eligible for an upgrade license that will allow you to upgrade at a discount price.
How can I be certain that my copy of my purchased product is legitimate? Softelio is a proud Microsoft Certified Partner, and as such, all our software products are 100% legitimate and authentic. In addition, any software you purchase from is covered by our hassle-free money-back guarantee.